Information we collect
Contact information. We might collect your name, email, mobile number, state, country and country.
Payment and billing information. We might collect your billing name, billing address and payment method when you buy a course. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner CC Avenue.
Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to Mindchamp.in.
Demographic information. We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.
Photos of the classes. We may take videos of the classes for security and training purposes. These videos or student pictures will not be shared on any social media or other sites without the consent of the parent.
Other information. If you use our website, we may collect information about your IP address and the browser you're using. We might look at duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information in different ways.
We collect information directly from you. We collect information directly from you when you register for an event or buy a course. We also collect information if you post a comment on our websites or ask us a question through phone or email.
We collect information from you passively. We use tracking tools like Google Analytics, browser cookies for collecting information about your usage of our website only. We will not track any other detail of your computer.
Use of your personal information
We use information to contact you: We might use the information you provide to contact you for confirmation of your course or your website inquiry.
We use information to respond to your requests or questions. We might use your information to confirm your registration for an event or course.
We use information to look at site trends and customer interests. We may use your information to make our website and products better.
We use information for security purposes. We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets from us we'll enrol you in our newsletter.
We use information to send you transactional communications. We might send you emails or WhatsApp messages about your course details
We use information as otherwise permitted by law.
Sharing of information with third-parties
We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our payment processors or transactional message processors or tech. Some vendors may be located outside of India.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this.
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, you can directly unsubscribe to the emails.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Updates to this policy