Terms of Use
OVERVIEW
This website is operated by MindChamp Teaching Solutions LLP. Throughout the site, the terms “we”, “us” and “our” refer to MindChamp. MindChamp offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
ABOUT US
Mindchamp teaching solutions LLP having its registered office at Hiranandani Powai , Mumbai 400076, is engaged in providing coding and computing subjects that are relevant for students of all classes, in the Indian or International educational scenarios.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
10.1. User Submissions
You understand that when using the Website, you may be exposed to content from a variety of sources, and that the Company is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such content, and you agree and assume all liability for your use. You hereby waive, any legal or equitable rights or remedies you have or may have against the Company with respect thereto.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Mindchamp, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless MindChamp teaching solutions LLP and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and jurisdiction of Mumbai, Maharashtra
SECTION 19 - PURPOSE OF THE WEBSITE
The Website of the Company is meant to provide information to the public about the -
19.1 Company.
19.2 the services and incidental services provided by the Company including without limitation, the information pertaining to Mindchamp.
19.3. The Website facilitates the services rendered by the Company, and provides for, including and limited to the registration of the teachers, parents/ legal guardians of the student(s) and the student(s), desirous of being part of the MindChamp Learning Program, on the Website.
SECTION 20 - TEACHER’S RELATED
20.1. Eligibility Criteria to become a Teacher
20.1.1. You are not eligible to register as a Teacher if you are a minor in accordance with the applicable law. By registering yourself as Teacher you represent that you are of legal age to form a binding contract under the applicable law.
20.1.2. You should be a graduate with a computer science/IT discipline.
20.1.3. You should be willing to conduct the sessions/classes at home or at designated premises or digitally.
20.1.4. You have to provide certain information required on the Website. You shall ensure that the information provided by You in the Website's registration form is complete, accurate and up to date.
20.1.5. Every teacher is certified to teach in the relevant markets (whether Indian or International) on training completion and continued attainment of specified goals (by MindChamp) for students.
20.1.6. You will not be considered as an employee of the Company at any stage while you are registered as Teacher.
20.2. Facilitation for your registration by the Company
The Company shall allow and facilitate your registering as Teacher, only if You have provided to the Company certain information required, on the Website or otherwise, as may be stipulated from time to time. After the completion of the registration on the Website or otherwise by you and post evaluating and analysing your information, the representatives of the Company will contact You.
20.3. Obligations of the Teacher
20.3.1. You shall establish and maintain such facilities and such appropriate, attractive, accessible premises, if applicable, for running the MindChamp center if offline.
20.3.2. You shall always perform your obligations in professional, ethical, legal and socially responsible manner and shall not involve yourself in any act involving moral turpitude or any act which may give rise to anti-national feelings or discrimination based on caste, creed, sex or religion or involve in any act which may cause mental or physical injury to any of the students.
20.3.3. You undertake the responsibility of conducting interactive sessions with students and their parents/ guardians with the aim to facilitate an understanding of MindChamp Program and address all academic and non-academic queries / issues raised by the concerned person attending such interactive sessions to their satisfaction.
20.3.4. You shall not have any claim, whatsoever, on the content relevant to run the program, including worksheets, tablet-based apps, softwares and any other learning material including the logo and brand name of the Company (“Content”) and shall not acquire any right, title or interest in or to the Intellectual Property.
20.3.5. You shall also endeavour to protect the confidential information and goodwill of the Company
20.3.6. You agree to fully indemnify MindChamp, its directors, its employees, its officers from any claim, damage, loss, decree, order, judgement, expense, liability or financial obligation of any nature whatsoever arising out of your negligence, default, action, omission, breach of any applicable laws and any illegal conduct.
20.3.7. A teacher shall endeavour to support the Company in the marketing and promotion of the MindChamp programs, or as desired by the Company for which You and Company may agree to certain incentives.
20.3.8. The teacher is responsible for organising Parent Teacher Meetings (PTM) on a regular basis as specified by MindChamp.
20.4. Refund of Onboarding Fee
Applicant(s) are requested to read the refund policy carefully as it is linked to lapse of time.
20.4.1 The enrolment fee is eligible for refund in full If the Applicant(s) wants to exit the course within 60 days of the payment of enrolment fee for following reasons—
i) Not clearing training test(s) as mandated by MindChamp onboarding team ;
20.4.2 The enrolment fee shall not be refunded, for any reason, whatsoever, in the following cases:
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After lapse of 60 days of the payment of enrolment fees; or
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After payment made to the teachers equivalent to their onboarding fees
20.5. Holidays and Pause Policy
20.5.1. In MindChamp, no holidays are defined to be exercised by the student or the teacher. However, In the complete tenure/subscription, the teacher will have certain pause units which can be availed.
20.5.2. MindChamp does not observe any holidays in the academic calendar year.
20.5.3. In case of any class missed on a holiday, it can be compensated by the teacher at a convenient time in accordance with the student’s convenience.
20.5.4. Compensatory classes are to be completed in the given tenure of the student.
20.5.5. Teachers will get 4 weeks of pause in a year which they can exercise with prior information to the MindChamp team and parents.
20.5.6. With every pause, the tenure of every student is extended by the same duration.
20.6. Student Transfer Policy
20.6.1. Upon request or due to continued unavailability of teacher or lack of adequate quality of class, or at sole discretion of the company, the student may be transferred to another teacher.
20.6.2. Such a transfer will be with prior consultation with the parents/ guardians of the student. Such transfers will be initiated and processed by MindChamp at its sole discretion.
20.6.3. In case of the student transfer, the number of classes of the student remains as it is, depending on the tenure of the subscription.
20.6.4. Student fee per class for the transferred student will be as per the class structure: 1:1 or 1:many.
20.7. Demo Allocation/Conversion Policy
20.7.1. Student demo assignment will be as per the sole discretion of MindChamp and no fees or charges shall be paid for the same.
20.7.2. Demo can be assigned to any teacher, from time to time, depending on the availability of their slot, historical demo conversion, compliance, retention, and such applications.
20.7.3. MindChamp team will be responsible for all follow-ups after the demo is done. A teacher under no circumstance should contact the parent/ guardian for a follow up, until and unless so communicated or requested by the MindChamp team.
20.7.4. In case of a successful demo conversion every attempt will be made to assign the student to the teacher who conducted the demo. If however, for reasons such as unavailability of preferred slots, disciplinary issues, lack of satisfactory class performance, MindChamp may reassign the student to another teacher at its sole discretion.
20.7.5. Last demo taken before payment, will be considered as the successful demo.
SECTION 21 - PARENTs/STUDENTs ENROLLED/SEEKING TO ENROL RELATED
21.1. Information to the Parent
21.1.1. The Company may make available the facility of enrolling Your child/children for MindChamp Learning Program after You have provided the Company information as required by way of a written / online application submitted to the Company (the “Information”).
21.1.2. You shall ensure that the Information provided by You in the Website's registration form or otherwise is complete, accurate and up to date.
21.1.3. If You provide any Information that is untrue, inaccurate, not current, or incomplete (or becomes untrue, inaccurate, not current or incomplete), or the Company has reasonable grounds to suspect that such Information is untrue, inaccurate, not current or incomplete, the Company has the right to refuse or cancel the enrolment of Your child.
21.2. Obligations of the Parent
21.2.1. The fee is payable in advance for the program duration.
21.2.2. You shall pay the tenure fees, as prescribed, in the designated account mentioned on the invoice. If You default in payment of the fees for a successive period of seven (7) days, the enrolment of the student shall stand cancelled and You/Your child will not be entitled to receive the benefit(s) under the MindChamp Learning Program.
21.2.3. In case of offline classes, You shall be responsible for the conveyance of the Your child/children to and from the premises used for teaching by Teacher to your own premises and vice versa, if applicable. The Teacher or the Company shall not hold any responsibility, whatsoever, with respect to such conveyance to and from the premises, in cases, where applicable.
21.2.4. You shall not have any claim, whatsoever, on the Content provided by the Company and shall not acquire any right, title, or interest in or to the Content.
21.2.5. Where a parent/ student is discontinuing with MindChamp Program, access to the account, app etc shall be suspended.
21.3. Class Related
21.3.1. A class is defined as NO SHOW if the student has not joined the class within 10 minutes of the scheduled start time, the class may be cancelled, without any compensatory class and will be treated as a missed class, fully chargeable.
21.3.2. NO SHOWs are not entitled to a compensatory class. However, with a prior written notice of 12 hours communicated to MindChamp, MindChamp will help you reschedule the class.
21.3.3. For quality purposes, MindChamp will maintain a digital record of the class which will be property of MindChamp always and MindChamp reserves the right to analyse the recorded data for such purpose as may be deemed suitable for enhancement of the course, quality of teaching, class experience etc.
21.3.4. Depending on the tuition fee and the tenure, the student is entitled to get a maximum number of classes within the stipulated period.
21.3.5. For NO SHOW due to technical issues, MindChamp will arrange for compensatory classes if the student/guardian has reached out to the teacher/ MindChamp’s help desk at least 3 hours before the scheduled classes. In case technical issues are experienced during or before the class hours, MindChamp will arrange for compensatory classes, if the reported issue is found true and is validated by MindChamp team.
21.4. Holidays and Pause Policy
21.4.1. In the MindChamp system, no holidays are defined and as such no holiday can be availed by the student. However, In the complete tenure/subscription, the student will have certain pause units which can be availed.
21.4.2. MindChamp does not observe any holidays in the academic calendar.
21.4.3. In case of a scheduled Holiday, the parent will need to avail pause unit and follow the policy applicable on rescheduling of any class.
21.4.4. Students will get 4 weeks of pause in a year (pro rata on tenure) for bookings greater than 6 months tenure. Parents must write to the MindChamp team to avail the applicable pause at least 1 week before the commencement of the pause.
21.4.5. With every pause, the tenure of every student is extended by the same duration.
21.5. Student Transfer/ Teacher Change Policy
21.5.1. A student transfer can happen under various circumstances such as unavailability of preferred time slots, request for change of teacher, discontinuation of classes from a teacher, teacher pause, etc.
21.5.2. MindChamp on its sole discretion can transfer the student, with prior consultation from the student’s parent/guardian.
SECTION 22- . Refund Policy
22.1 MindChamp Refund Policy allows refund of 100% of Student Fee for unused classes,– during the tenure of the program enrolled by the student (For example – If the students enrolled for a 36 classes tenure and if the student applies for refund after 12 classes then the Company shall refund for the unused 24 classes which shall be claimed by the student on or before 36 weeks which will be the tenure of the program).
22.2 The Company shall not be liable for any refund, if the student does not attend the allotted classes within the stipulated tenure and does not claim for refund within the said tenure.
22.3 MindChamp will request you to share your bank account details where it can transfer the refund amount and such other documents (for international students), as may be required, to process the refund. Once MindChamp has all the required information, MindChamp will process your refund for unused classes, within 14 working days.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 24 - CONTACT INFORMATION
Feedback, Queries or comments about the Website should be sent to us at contact@mindchamp.in